Privacy Policy

A legal disclaimer

1. Introduction

Welcome to ARC Transport Alliance. Your privacy is important to us. This Privacy Policy outlines how we collect, use, manage, and protect your information when you use our website and services. By accessing our website, you consent to the data practices described in this policy.

2. Data Collection

We collect, receive, and store information that you provide when using our website or services. This includes:

Personal Information: Name, email address, phone number, payment details, login credentials, and communication history.
Technical Information: Internet protocol (IP) address, browser type, operating system, device information, and log data.
Usage Data: Pages visited, time spent on pages, interactions, navigation patterns, and referral URLs.
Transaction Data: Purchase history, product reviews, service feedback, billing details, and order fulfillment status.
Cookies and Tracking Technologies: We use cookies, beacons, and similar tools to collect data for functionality, analytics, and advertising purposes. This includes tracking browsing behavior, session information, and ad performance.

We may also collect information from third-party sources such as social media platforms, advertising networks, and business partners to improve our services.

3. Data Management & Usage

We use collected data to:

Provide, operate, and improve our services.
Process transactions and payments securely.
Authenticate user access and maintain security.
Respond to inquiries, feedback, and customer support requests.
Send promotional communications, newsletters, and service updates (if consented to).
Monitor and analyze website usage to enhance performance and user experience.
Prevent fraudulent activities and comply with legal obligations.
Personalize content and advertisements to align with user preferences.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance website performance and user experience. Cookies help us:

Recognize your device and preferences.
Store login sessions securely.
Improve website functionality and load times.
Analyze website traffic, trends, and navigation patterns.
Provide personalized content and targeted advertising.

Users can manage or disable cookies through their browser settings. However, disabling cookies may limit certain functionalities of the website.

5. Sharing & Security of Information

Your personal data is protected using industry-standard encryption and security measures. We do not sell, rent, or share personal information with third parties except in the following cases:

To comply with legal obligations, law enforcement requests, or court orders.
To protect our rights, property, and safety, as well as that of our users and partners.
With service providers and business partners who assist in business operations (e.g., payment processors, hosting services, analytics providers), under strict confidentiality agreements.
In the event of a merger, acquisition, or sale of assets, where data may be transferred as part of the business transition.

We take all reasonable precautions to safeguard user data; however, no method of transmission over the internet is completely secure. Users should take appropriate measures to protect their own information.

6. User Rights & Consent Withdrawal

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications at any time.
Request restriction or objection to data processing.
Receive a copy of your stored personal data in a structured format.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, contact us at arcsupport@arctransportalliance.org. We will process your request in accordance with applicable privacy laws.

7. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. If significant changes are made, we will notify users through email or prominent site notices. Your continued use of our website constitutes acceptance of the revised policy.

8. Contact Information

For questions, concerns, or data-related inquiries, please contact us at:

arcsupport@arctransportalliance.org

ARC Transport Alliance